E standard notes
#E standard notes update#
The next screen then allows the referrer to update the patient’s ‘preferred contact method’ and ‘preferred written communication format’.Information can be updated by selecting the ‘update person’ button on the ‘check patient’s details’ prompt screen / pop-up.The referrer checks the patient’s information and communication needs, ensuring that they are accurately recorded.The referrer and patient initiate the referral and choose the appropriate services (based around the patient’s clinical needs).The current eRS referral process and the Accessible Information Standard 1. Providers should ensure that they have an ‘Additional Requirements Manager’, able to access – and respond to – additional requirements as shared via eRS. Referrers can, and should, record patients’ information and / or communication needs on the ‘additional requirements’ screen within eRS so that those needs are shared with the provider (who can then take the necessary action to ensure that those needs are met). Specifically, where needs are shared by referrers – including via eRS – then providers must act upon them. Secondary care providers also have responsibilities to identify, record, flag, share and meet individuals’ needs. In the context of eRS, GPs have responsibilities as both service providers and referrers, with the latter of particular importance with regards to the ‘share’ element of the Standard. The Accessible Information Standard requires all providers of NHS care and / or adult social care to identify, record, flag, share and meet the information and communication needs of patients, service users, carers and parents with a disability or sensory loss.
Notes on the NHS e-Referral Service (eRS) Overview of current position (May 2016) Notes on the NHS e-Referral Service (eRS).Equality Frameworks and Information Standards.The Equality and Health Inequalities Hub.